Privacy Policy

1. Information We Collect

1.1 Information You Provide

When using CareerPilot, you may provide the following information:

• Resume or CV files (PDF, DOCX, or text)
• Job descriptions pasted into the platform
• Account information such as email address
• Feedback or support messages

Resumes may contain personal information such as:

• Name
• Employment history
• Education
• Skills
• Contact information

You are responsible for ensuring that you have the right to share any information you upload.

2. How We Use Your Information

We use your information to:

• Analyze resumes and job descriptions
• Generate career insights and recommendations
• Provide job-fit analysis
• Improve our AI models and service quality
• Maintain and improve platform functionality
• Provide customer support
• Ensure service security and prevent abuse

We do not sell your personal data.

3. AI Processing

CareerPilot uses automated systems, including artificial intelligence models, to analyze uploaded resumes and job descriptions.

This processing may include:

• extracting skills and experience
• comparing candidate profiles to job requirements
• generating recommendations or insights

AI-generated insights are provided for informational purposes only and should not be considered professional career or hiring advice.

4. Data Storage

Uploaded resumes and related analysis data may be stored securely on our servers.

We take reasonable technical and organizational measures to protect your information, including:

• encrypted connections (HTTPS)
• restricted access to stored data
• secure infrastructure providers

However, no method of internet transmission or storage is completely secure.

5. Data Retention

We retain your personal data only as long as necessary to provide the service. Resumes and analysis results are stored until you request deletion or close your account.

You may request deletion of your data at any time by contacting us at support@usecareerpilot.com. Deletion is typically completed within 30 days.

We do not retain data longer than necessary for legal or operational requirements.

6. Third-Party Services

We may use trusted third-party services to operate the platform, including:

• cloud infrastructure providers
• AI processing services
• analytics tools
• authentication providers

These providers may process limited data only to the extent required to provide their services.

7. Cookies and Analytics

CareerPilot may use cookies or similar technologies to:

• maintain user sessions
• understand how the service is used
• improve platform performance

You may disable cookies in your browser settings, though some features may not function properly.

8. Your Rights (GDPR & CCPA)

European Economic Area (GDPR): If you are in the EEA, you have the right to access, correct, delete, restrict, object to processing, and request portability of your personal data.

California (CCPA): California residents have the right to know what personal information we collect, request deletion, opt out of the sale of personal information (we do not sell personal data), and non-discrimination for exercising these rights.

You may exercise these rights by contacting us. We will respond within 30 days.

To exercise these rights, contact us at support@usecareerpilot.com.

9. Children's Privacy

CareerPilot is not intended for individuals under the age of 16.

We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the “Last updated” date and may notify users if the changes are significant.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: support@usecareerpilot.com